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The Legal Stuff
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WALLE Corp.
Walsh Autonomous Lawn & Landscaping Equipment Corp.
Privacy Policy
Effective Date: March 4, 2026
Last Updated: March 4, 2026
1. Introduction
WALLE Corp. ("we", "us", or "our") operates at walleondemand.ca and provides robotic lawn care equipment sales and autonomous landscaping and snow removal services in Burlington, Ontario and the surrounding region. We are committed to protecting the personal information of our customers, website visitors, and prospective clients.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.
2. Information We Collect
We may collect the following types of personal information:
2.1 Information You Provide Directly
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Name, business name, and contact information (phone number, email address, mailing address)
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Property information relevant to service delivery (address, lot size, site conditions)
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Payment information (processed securely through third-party payment processors)
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Inquiry and quote request details submitted via our website or lead forms
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Communications you send to us by email, phone, or through our website
2.2 Information Collected Automatically
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Website usage data (pages visited, time on site, referring URLs)
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Device and browser information (IP address, browser type, operating system)
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Cookie and analytics data collected through Google Analytics 4 (GA4)
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Form submission data including timestamps and interaction events
2.3 Information from Third Parties
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Lead information from Google Ads lead generation forms
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Referral information from business partners or equipment manufacturers
3. How We Use Your Information
We use your personal information for the following purposes:
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To respond to inquiries, provide quotes, and deliver requested services
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To schedule and manage lawn care, snow removal, or equipment delivery appointments
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To process transactions and send related invoices or receipts
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To send service updates, appointment reminders, and operational communications
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To improve our website, marketing campaigns, and service offerings
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To comply with legal and regulatory obligations
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To prevent fraud and maintain the security of our systems
We will not use your personal information for purposes other than those identified above without your consent, except as required by law.
4. Sharing Your Information
We do not sell your personal information. We may share it in the following limited circumstances:
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Service providers: Third-party vendors who assist in website hosting (Wix), payment processing, email delivery, and analytics (Google), under confidentiality obligations
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Equipment manufacturers: Where necessary to process orders, warranty registrations, or equipment support (e.g., Yarbo, FJD Dynamics, Sveaverken)
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Legal requirements: When required by law, court order, or governmental authority
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Business transfers: In connection with a merger, acquisition, or sale of business assets, where your information may be transferred to a successor entity
5. Cookies and Analytics
Our website uses cookies and Google Analytics 4 (GA4) to understand how visitors interact with our site. This may include tracking form submissions, page views, and conversion events.
You may opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout. You can also adjust your browser settings to refuse cookies, though this may affect site functionality.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Customer service records are typically retained for a minimum of seven (7) years to comply with CRA requirements. Lead and inquiry records are retained for up to two (2) years unless a service relationship is established.
7. Your Privacy Rights
Under PIPEDA and applicable Ontario law, you have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate or incomplete information
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Withdraw consent to the collection or use of your information (subject to legal obligations)
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Request deletion of your personal information where we have no legal obligation to retain it
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File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, please contact us using the information provided in Section 10 below.
8. Data Security
We take reasonable administrative, technical, and physical precautions to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure data storage, restricted access, and the use of reputable third-party platforms.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites, including equipment manufacturer sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
WALLE Corp.
Burlington, Ontario, Canada
Email: kwalsh@walleondemand.ca
Phone: 289.214.2087
Website: walleondemand.ca