Privacy Policy

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Effective Date: January 1, 2026
Walsh Autonomous Lawn & Landscaping Equipment Corp. (WALLE Corp.)
www.walleondemand.ca

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1. Introduction

At WALLE Corp., your privacy matters. We are committed to protecting the personal information you share with us when you engage with our services—whether you're requesting a quote, subscribing to robotic lawn or snow services, or purchasing automated yard care equipment.

This Privacy Policy outlines how we collect, use, share, and safeguard your personal data.

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2. What Information We Collect

We collect information directly from you when you:

• Request a quote or book a service

• Purchase a robotic yard care unit or accessory

• Join a promotion or mailing list

• Contact us with questions or feedback

The types of personal data we may collect include:

• Name, email address, phone number, and service address

• Billing and payment information

• Service preferences and history

• Photos or videos of your property (submitted by you or captured by our devices)

• GPS or property layout data (if using smart robotic equipment)

• Website usage data such as IP address or browser type (via cookies)

Images and Video:
Autonomous service units may use onboard cameras, sensors, and positioning systems that temporarily collect images or video for the purposes of:

• Navigation and obstacle detection

• Remote diagnostics or troubleshooting

• Improving service quality or route optimization

In some cases, you may also share images of your property for quoting or support. These images are stored securely and only accessed by authorized personnel.

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3. How We Use Your Information

We use your personal data to:

• Provide and manage autonomous lawn and snow services

• Customize service plans based on yard layout and property conditions

• Process payments and deliver purchased products

• Respond to service requests or support inquiries

• Communicate company updates, promotions, or policy changes (with your consent)

• Comply with legal, tax, or safety obligations

Image or video data from service equipment is used strictly for operational purposes and is not shared, sold, or published.

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4. Sharing Your Information

We do not sell your personal data.

We may share your information only as necessary with:

• Equipment manufacturers or suppliers (e.g., for product support or warranty service)

• Payment processors and logistics partners

• Marketing platforms (if you’ve opted into promotions)

• Regulatory or legal authorities if required by law

Where possible, we minimize disclosure and only share information essential for the service provided.

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5. Data Storage & Security

Your data is stored securely on encrypted systems, with access restricted to trained and authorized personnel. We maintain strong administrative and technical safeguards to prevent unauthorized access, misuse, or disclosure.

Image and video data collected during services is retained only for as long as needed to complete the task, troubleshoot an issue, or meet contractual obligations. It is then deleted or anonymized.

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6. Your Rights & Choices

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you

• Correct inaccurate or outdated information

• Withdraw consent from marketing communications at any time

• Request deletion of your data (subject to legal or operational requirements)

To make a request, email us at: privacy@walleondemand.ca

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7. Cookies & Website Analytics

Our website uses cookies and third-party analytics tools (e.g., Google Analytics) to:

• Understand visitor behavior and improve performance

• Remember your preferences and quote entries
  You can disable cookies in your browser settings without impacting basic site functionality.

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8. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from minors without verified parental consent.

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9. Third-Party Devices & App Integrations

If you use our autonomous yard care devices with mobile apps or external platforms (e.g., smart controllers, vendor apps), your data may also be processed by those third-party providers under their own privacy policies.

We recommend reviewing those providers' terms before enabling smart features or linking accounts.

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10. Updates to This Policy

We may revise this Privacy Policy from time to time. The most recent version will always be available at:
👉 www.walleondemand.ca/privacy

We encourage you to review it periodically.

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11. Contact Us

For questions, concerns, or to make a privacy request, contact:
Kevin Walsh, President

📍 32-1750 Creek Way, Burlington, ON
📞 1.289.214.2087
✉️ privacy@walleondemand.ca